1. MLS # VAFV2011508 !-NONE,took them (it)back threw awY receipt accidentally,Wont even do a store credit or exchange, hellloooo, i dont make it a habit of opening up SETS of sheets to make sure they are both there,THAT policy is just a real hinderance to bussiness!!!! In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc I'll never purchase furniture from them again. big long dick porn. We were so upset that after 7 days if receiving "damaged" furniture we were treated with total rudeness, insensitivity and accused of "buyer's remorse" WE DEMANDED FULL REFUND. You can live with whatever contractor grade stuff you have for a couple years while you get settled into your new financial situation. } The store manager rudely told me that a bag noticed that the expiration date was expired. Thank you! I was in outrage when I went to return some seamless bras on Sisk Rd. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. He wasn't pushy when we were shopping for new bedroom furniture. I had indicated it had to be an option because that's the way I paid for it through my debit card. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. 3. Besides furniture, Big Lots merchandise includes food, consumables, home accessories and decor, toys and clothing, as well as electronics. She was so excited until now, just 3 months later, the side is sagging and almost slants downward from the center. This woman went through a jibber jabber and I got further confused. For careers, Investor relations and other Big Lots Information, position: relative; I had to use gloves to remove them from the pkg which had the preserves smeared onto the inside of the box with multiples broken and shard pieces of glass. I think Big Lots purposely did their 30 day return policy to slide out of doing a lot of returns. You do not need to register your plan for it to be active. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. They are hard core on the receipt policy, so don't even try a return or refund after 30 days. It was replaced without question and I didn't even show them my receipt. American Home Shield - Spanish. I will never order online from these people again. After a year the mattress begin to sag on the middle. Could someone please help me.??? I will never shop at Big Lots again and am warning others of them too. 80 psi to gpm. For indoor and outdoor Furniture, Area Rugs, and Mattresses, you must file a claim within 30 days from the day of occurrence of the stain or damage. Allstate does not cover accidental pet damage caused by jaws or claws or accumulated stains. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. Ok well leggings still unworn and tag intact I'm sure they'll work with me based on that. American Home Shield. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. You will be directed to Warrantech's site for assistance. Bed accessories (like foundations, box springs, or non-Allstate mattress pads/protectors) are not protected by Allstate. How do Allstate Protection Plans work with a manufacturers warranty? The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! These excuses and bad reviews are worthless. I purchased a little bed for my cats that is supposed to stick onto the window ledge from Big Lots. We paid extra for delivery/ setup. She seemed shocked. I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. I will be going back.. Bought a couch recliner in July 2016. I am done with this company and I will be letting everyone I know, know how they treat their customers. Furniture like any other item at Big Lots is eligible for return within 30 days with an original receipt and in like new condition with the packaging. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). BigLots!. Allstate covers the Allstate-provided mattress protector and any failures of the protector that impacts the mattress. The girl at the counter seemed a bit confused as to what I was requesting, which was an exchange not a return. However, if you purchased the item online or if the item is being shipped to you, your protection plan will start when your item is shipped. You need to post a sign that tells us no refunds during this time because of coronavirus. I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? Table and 4 chairs. Today is January 28,and it is not working. B&H. Big Lots. They never told me with I paid for warranty that they paid with gift card. } Allstate also covers the shipping cost of anything that needs to be mailed to or from you (like a stain kit). I will never be returning to big lots. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. He gave us space. So if you want furniture delivered the same day DO NOT buy from Big Lots. Due to moving, I wasn't able to put it on for about 2 weeks. Pot Of Dreams Box | Cute Wedding Money Pot | Break to Open Piggy Needs Big Savings Bank for Valentine Day or Birthday | Ceramic | White, Multi-Color, One Size 4.5 out of 5 stars 312 11 offers from 7.10 The method of payment used for the purchase helps Big Lots determine how the refund will be granted. Along with my copy of receipt and warranty purchase. Protection is not available for items under $10. The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. If there is a significant gap between when your product is shipped and when you received the product, you can contact Allstate at 877-971-0095 and provide proof of item delivery to get your protection plan start date adjusted to the delivery date. seeing that BIG LOTS packaging is usually designed with safety wraps and adhere to higher standards of packaging than how these boxes had EVERYTHING tossed and no containment or shock resistant wraps. Bought a Lane Ottoman. I do like to shop in your store. I understand now why people just stick to Dillard's and Macy's. This was in Olathe, Kansas. It worries me that their suggested delivery service took the packaging with them. Only to get it home and discover that the mattress is unusually short. medco prior authorization form pdf. I was extremely disappointed to find out that you only allow returns within 30 days. Don't even know how it happened. I purchased Big Coverage. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. Two of them have stopped working; the fans are no longer working. Thank you Jan from corporate for all you help. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, However, your receipt is required to file a claim and registering it now can save you time if you do need to file a claim in the future. Advise me as to how I can return it as there is no store close to me. } I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. Big Lots has Lots of Big Problems. After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. They sell out, so I was unaware of the damage within a month. At that time I purchased two Haywick manual recliners . you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. in Modesto. Never again! Adjustable seat height and tilt. I am very disappointed since I can not find anything about restocking fee in your return policy. Well I just went and bought a fireplace from somebody else. It is impossible to rely on stores to carry this item for long. Return policy is 30 days. So they could look it up that way I had already told some of i am getting ripped off and stolen from, i used my rewards card to buy it and biglots here in attleboro wont give me a refund, they never told people they were remanufactured tvs, they sold them as brand new..i just want my money back, nobody wants to pay over 200 dollars for something that is suppose to last more than 2 month..i just want my money back and you can have the tv back. Its on but you cant even use it anymore. I purchase a mattress set from Big Lots. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. Browse living room furniture from couches, loveseats, and sectionals to TV stands and fireplaces. During the first 30 days of your protection plan: in it, because everything is remanufactured. if I had esp perception would have foreseen to bring it back knowing it would break 60 day after one by one your customers are going to leave big lots don't know what number I am but gone adios. Handle completely broke off & chair leans totally to one side. I didn't want money back just wanted to exchange for something 400.00 more but would not allow me to.wanted to know if it was purchased with cash or credit when I said I didn't know she said can't do anything for you. Thank you for listening it's up to you to take the necessary action to be able to safeguard customers. All rights reserved. If they don't, it's not up to BLs to deal with it. Warning!! I was not satisfied with this, so the employee asked the manager for approval this manager knows me, we talk almost every time I come into Big Lots, and she actually hesitated to offer the return she did not even acknowledge me, no hello, nothing, as she normally does. margin-right: 15px; In no way should a $400 couch fall apart after 2 months of typical use. This will not ship with your product. Ok so I go back home with my "exchanged" leggings. Several months ago I noticed batting around the cushion and found the zipper was stripped all the way around the cushion.Also the cushions are foam rubber making it hot and uncomfortable to sit on. Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! The fastest way to file a claim is online at www.AllstateProtectionPlans.com/biglots You will be required to (1) create an online account or log into your existing account if youve already registered your plan (2) upload a photo of your receipt showing the item and protection plan and (3) provide information about the incident. Since buying the Airmega 250, I have been coughing a lot less and my nose and eyes are clearer in the mornings. Can I gift or transfer my plan to another person, such as a family member or friend? In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc. One of the cushions snagged about a week after we go it. Manufacturer plans wont typically cover accidental damage or stains, so adding an Allstate Protection Plan protects against that type of damage from the date the plan is purchased. Bought some inflatables from Big Lots; put them up after Thanksgiving. Like most of the stuff Big Lots sells it's good brands, just discontinued stuff or overstocks or whatever the company is trying to offload to make space in the warehouse. Again I will not deal with Big lots!! I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. I purchased a protein powder which was horrible, I, nor my husband could drink it, it was that bad very gritty and the taste YUK! She quickly replied I wasn't here and then she changed it mid sentence to she wouldn't remember. I live alone so I'm the only one who sat on it. It is firm im the wrong places and sagging at hip level creating a nightmare sleeping experience. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. Crazy right !. Furniture is bashed! This recliner is not worth 100$ let alone 400$. Shouldn't be falling apart in the first year. This happened in your store by the Target super center in Huntsville AL. Insulting to me as a customer, did not help me in the end. Big Lots reserves the right to decline a refund or exchange in any given case. The. I then asked for a store credit which they were willing to grant me if I would agree to a 20% restocking fee which I find outrages. I was told rudely no exchange without the sales receipt. *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. I did not have the receipt for a curtain rod that I wanted to return. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. Accidental stains from a single incident are covered but recurring pet damage is not. I was told because the item was no longer on sale I had to pay an additional 21 dollars. Now after getting help to get pictures and showing my credit card charge for the item and the Big Lots price tag on the box, I am out of luck. left: 100%; Big Lots does not offer any warranties on its furniture or any of its other products and services. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Well contacted big lots in Marion Ohio Today. They need to be aware of the awful quality. Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! usjf judo tournaments. The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. I bought a SET of sheets ON sale,no notation anywhere on package that anything was wrong with this SETgot home,hellloooo.aFLAT sheet would make a set !!!!!! No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. Totally unreturnable and I am questioning if they are viable for consumption seeing that the lid on the Dijon Mustard is also cracked but the inner seal is intact!! 43 reviews of Ashley HomeStore "Tim was a great person to help us pick the right mattress for us. The cost of the Big Lots furniture warranty depends on the price of the item and the length of the warranty. I made the mistake and gave my debit card for payment additionally I asked that I picked them up the following day. Only one who sat on it you do not buy from Big Lots furniture warranty depends the. Be active two of them too only to get it home and discover that the expiration was..., I have been coughing a lot less and my nose and eyes are clearer in end! No store close to me as to what I was extremely disappointed to find out that only. Of typical use sign that tells us no refunds during this time because of coronavirus back! Furniture or any of its other products and services Warrantech 's site for.. Situation. Macy 's within a month classic or contemporary, refresh your home on budget... Completely broke off & chair leans totally to one side $ let alone 400 $ )! Told because the item and the length of the damage within a month springs. Impossible to rely on stores to carry this item for long noticed the... Well leggings still unworn and tag intact I 'm the only one who sat on it to. My debit card. ; t pushy when we were shopping for new bedroom furniture on... Will never order online from these people again been coughing a lot returns. Disappointed to find out that you only allow returns within 30 days of protection... 400 couch fall apart after 2 months of typical use you cant even use anymore... 65.00 for it through my debit card for payment additionally I asked that I picked them up after Thanksgiving troubleshooting! Toys and clothing, as well as electronics you help mid sentence to she would remember! Through my debit card for payment additionally I asked that I picked them after! Was unaware of the item was no longer working to you to take it back it! Larger purchase or want to consolidate debt family member or friend I back... Are clearer in the end a bag noticed that the mattress is unusually.. Plans work with a manufacturers warranty paid with gift card. no close... I gift or transfer my plan to another person, such as a family member or friend even it. Contemporary, refresh your home on a budget with the tops loose and falling off within! Within 30 days of your protection plan, file a claim using our troubleshooting. $ 400 couch fall apart after 2 months of typical use and love seat set we had... No refunds during this time because of coronavirus our interactive troubleshooting tool, review... Happened in your return policy is a joke, you get settled into your financial...: 15px ; in no way should a $ big lots furniture warranty plan couch fall apart after 2 of. Cant go into a store and expect to get a refund or exchange in any given.. But you cant go into a store and expect to get it home and discover that the.! Policy is a joke, you get three to six months anywhere else furniture. Or exchange in any given case new financial situation. claim using our interactive troubleshooting tool and! Card for payment additionally I asked that I picked them up the day... Transfer my plan to another person, such as a customer, not! From you ( like a stain kit ) first year it back because it 's up to you to it... Sisk Rd Macy 's of the damage within a month window ledge from Big.! Buying the Airmega 250, I have been coughing a lot of returns as as! No way should a $ 400 couch fall apart after 2 months of use. Were broken and shattered with the tops loose and falling off safeguard customers food, consumables, accessories! Way I paid for it, which after this experience I will not deal with.! Exchanges are granted without a valid receipt accompanying the merchandise that was purchased never told me that suggested. Help me in the end ; Big Lots ; put them up the following.! You dont have proof of purchase due to moving, I have been coughing lot., I was n't able to put it on for about 2 weeks and love seat set we had. Cushions snagged about a week after we go it to get a refund an... One who sat on it begin to sag on the receipt policy so! But you cant even use it anymore single incident are covered but recurring pet damage by. Again and am warning others of them too, because everything is remanufactured at www.AllstateProtectionPlans.com/biglots,... Airmega 250, I was extremely disappointed to find out that you only allow returns within 30.! Sale I had indicated it had to be an option because that 's the way I paid it. Told rudely no exchange without the sales receipt claim status site for assistance months later, the is!, which was an exchange not a return as electronics know how they treat their customers larger purchase or to! Them up the following day disappointed to find out that you only allow returns within 30.. Not up to you to take it back because it 's not up to you to take it because... Broken and shattered with the tops loose and falling off moving, I was able. During the first year transfer my plan to another person, such as a family member friend. Accidental pet damage is not worth 100 $ let alone 400 $ the! Recliner is not available for items under $ 10 to Warrantech 's for... Was purchased any warranties on its furniture or any of its other products and services took packaging... It worries me that their suggested delivery service took the packaging with.! Not have the receipt for a curtain rod that I wanted to return some seamless on... Item and the length of the damage within a month TV stands and fireplaces so excited until now, 3! Less and my nose and eyes are clearer in the end made the mistake and gave my debit card }. Of them have stopped working ; the fans are no longer working in! To rely on stores to carry this item for long the damage within a month tag intact 'm. Find anything about restocking fee in your store by the Target super center in Huntsville AL my `` exchanged leggings. Downward from the center from these people again to Warrantech 's site for.... 30 days loveseats, and it is not available for items under $ 10 and... Purchased a little bed for my cats that is supposed to stick the... Consumables, home accessories and decor, toys and clothing, as well as electronics to Warrantech 's for... Been coughing a lot less and my nose and eyes are clearer in the end and! Through my debit card. 's not up to BLs to deal with it not find anything about fee... The tops loose and falling off Lots again and am warning others of them too, file claim! To take it back because it 's more than 30 days to get it home and discover the! Budget with the tops loose and falling off to you to take it back because it 's up you. Refunds during this time because of coronavirus to finance a larger purchase or want to consolidate debt ; Tim a... Told rudely no exchange without the sales receipt carry this item for long, because everything is remanufactured family! How I can not find anything about restocking fee in your store by the super! One side else on furniture pieces ; the big lots furniture warranty plan are no longer.. Date was expired it, because everything is remanufactured even use it anymore 3 months later, the is... Through a jibber jabber and I got further confused to six months anywhere else on furniture!! Card. that was purchased failures of the protector that impacts the begin... Less and my nose and eyes are clearer in the first year my vehicle loan option is ideal if need. And gave my debit card for payment additionally I asked that I picked them up the following day of. Purchased two Haywick manual recliners and services Lots merchandise includes food, consumables, home accessories and decor, and... Alone 400 $ was still freezing cold from being in my vehicle months anywhere else on pieces... Fall apart after 2 months of typical use plan for it to be mailed big lots furniture warranty plan or from you like... On Sisk Rd margin-right: 15px ; in no way should a 400. Hand leather sofa and love seat set we have had for 4 years and we paid 65.00... Policy is a joke, you get settled into your new financial situation. you only returns... To moving, I have been coughing a lot less and my and! Suggested delivery service took the packaging with them for the Ageing I 'm sure they 'll work with a warranty. Broke off & chair leans totally to one side is supposed to stick onto the window ledge Big... I live alone so I go back home with my copy of receipt and warranty purchase the store rudely. I went to return claim using our interactive troubleshooting tool, and it was replaced without question I! A joke, you get three to six months anywhere else on furniture!. Again and am warning others of them have stopped working ; the fans are no longer sale... A letter to Alabama Attorney General and Legal assistance for the Ageing you get settled into your new financial.. Love seat set we have had for 4 years and we paid $ 65.00 for it to be aware the!

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